Our Policies

Cancellation Policy

 We require 24 hours’ notice to cancel or reschedule an appointment. Cancellations within 24 hours may result in a fee of 50% of the scheduled service. 

Late Arrivals

 If you arrive more than 15 minutes late, your service may be shortened to ensure the next client is not delayed. Arrivals over 30 minutes late will be considered a cancellation. Please contact us as soon as possible if you will be late. 

 Treatment Reactions 

 All treatments carry a small risk of sensitivity or reaction. If a negative reaction occurs during a service, we will stop immediately and apply appropriate calming measures.

Payment Policy
Payment is due at the time of service. We accept cash, debit, credit card, and e-transfer. Prices are subject to HST when applicable.

Multiple Missed Appointments, Reschedules or No-Shows

At the discretion of the owner, a client may be respectfully dismissed due to multiple missed appointments, reschedules, late arrivals or no shows.